Volunteer with Us

1. What volunteering opportunities are available at HELO School?

A: Volunteers can engage in a variety of activities such as teaching English, participating in creative activities (arts and crafts, storytelling, games, singing, and dancing), assisting with community services like remodeling the library and classrooms, and joining special projects such as building playgrounds and homes. Volunteers can also immerse themselves in Cambodian culture through local tours and community engagement.

2. Is there a cost to volunteer at HELO School?

A: Volunteering is free, but a small daily donation fee of $8 is requested for those staying in our homestays to cover meals (three meals per day (breakfast, lunch, and dinner) with water, coffee, and tea) and basic amenities. This fee supports our community initiatives and helps sustain the school’s operations.

3. What are the requirements to volunteer with HELO School? 

A:  A love for working with children and a desire to make a positive impact are the primary requirements. Volunteers do not need prior teaching experience, as we value passion and commitment above all. Additionally, volunteers must provide a background check, a copy of their passport, and sign our Safeguarding and Code of Conduct Policy.

4. What are the accommodation options?

A: We offer homestay options that provide an immersive cultural experience with local families in either Speankaek Village or Phum O Village. Volunteers are provided  a private or shared room, with private or shared bathroom facilities, depending on availability.

Each homestay includes comfortable amenities such as a fan, mosquito net, Wi-Fi, and immediate access to the classroom.

Staying with a local family offers a unique opportunity to experience Cambodian culture firsthand, while still being part of our community. If you prefer to stay in the city, we can also help arrange accommodations at preferred hotels, Airbnb, or hostels.

5. What meals are provided for volunteers?

A: Volunteers receive three meals daily: breakfast, lunch, and dinner, prepared in a family-style setting with authentic Khmer food. We strive to accommodate special dietary restrictions or preferences upon request, such as vegetarian options.

If you have specific dietary needs or preferences, you are also welcome to bring your own special foods to substitute during meals. Please inform us in advance about any dietary restrictions to ensure we can make the necessary arrangements.

Volunteers are free to explore local eateries as desired, but the daily fee still applies regardless of whether all meals are consumed at the homestay.

6. Where are your locations, and how far are they from key landmarks?

A: Home to HELO School, Speankaek Village is approximately a 60-minute tuk-tuk ride from Siem Reap International Airport, 30 minutes from the Angkor Wat temples, and 25 minutes from Pub Street, the vibrant center of Siem Reap.

Our extended center, Lotus Light Community Center for Advancement is located in Phum O Village, a 20-minute bicycle ride from HELO School, about 60 minutes from Siem Reap International Airport by tuk-tuk, and 35 minutes from Angkor Wat.

7. What is the daily schedule like for volunteers?

A:  A typical day for our volunteers includes teaching from 8-10 am and 2-4 pm, with the option of additional evening classes from 6-8 pm. Meals are served at 7:30 am for breakfast, 12:30 pm for lunch, and 8:30 pm for dinner. Volunteers enjoy free time between classes, in the evenings, and on weekends, allowing them to explore Siem Reap or unwind.

8. What roles and expectations are there for volunteer work?

A: Volunteers are expected to assist local teachers in the classroom, supervise students during testing, conduct individual assessments, and teach lessons. They will also lead educational activities, participate in special projects such as building and maintenance, and organize games, sports, and recreational activities. Volunteers are required to commit to at least 4 hours of work per day, and we strive to match tasks with their skills and interests to ensure a rewarding experience.

9. What support is provided to volunteers during their stay?

A: We offer visa assistance, airport pick-up, local transportation arrangements, recommendations for extracurricular activities in the city of Siem Reap, access to medical referrals, and emergency contacts. Volunteers receive guidance and learning materials for their teaching roles. Please note that we do not provide financial or travel support.

10. What safety measures are in place at HELO School?

A: We prioritize volunteer safety and have emergency procedures outlined in the welcome packet provided upon arrival. This includes local health recommendations, COVID-19 protocols, and information about things to do in Siem Reap. We also provide access to local medical referrals, emergency contact numbers, and first aid supplies on-site.

11. What visa type is acceptable for volunteering?

A: Volunteers can enter Cambodia with a tourist visa, which can be obtained upon arrival or online at least 7 days before arrival. If applying online, volunteers must provide a letter of confirmation (LOC) from us, which is available upon request. This LOC must be used exclusively for volunteering with our program. Any misuse of this document will be reported to immigration authories.

12. What should volunteers know about the weather, attire, and local customs?

A: Siem Reap has a tropical climate with hot and humid conditions year-round. We recommend wearing lightweight, breathable clothing to stay comfortable. Respecting local customs, including modest attire and appropriate behavior, is essential while volunteering. This helps ensure a positive and respectful experience for both volunteers and the local community.

For school and community settings:

• Attire: Volunteers should dress modestly. Women are required to wear undershirts or appropriate tops that cover their shoulders.
• Footwear: Shoes must be removed before entering classrooms or homes. We suggest wearing easy-to-remove footwear or sandals to accommodate this custom.

13. What should volunteers know about communication and contact?

A: We strive to ensure seamless communication with our volunteers before and during their stay. These communication channels are designed to make your transition smooth and ensure you have the support you need throughout your volunteer experience. Here’s how you can stay in touch:

• Pre-Arrival Queries: For any questions or concerns before your arrival, you can contact us via WhatsApp at +1 404 642 2389.
• Local SIM Cards: Upon arrival in Siem Reap, we recommend acquiring a local SIM card from providers like Smart or CellCard to stay connected easily. This will help you communicate with us and navigate the city effectively.
• Airport Arrival: If you arrive at Siem Reap International Airport, you can access airport Wi-Fi to communicate via WhatsApp if needed.
• Pick-Up Services: If you have requested pick-up services from the airport or local bus stations, we will share your contact information with our tuk-tuk driver to ensure a smooth arrival.
• Volunteer Group Chat: Upon arrival, you will be added to our volunteer group chat on WhatsApp. This group is a helpful resource for staying updated, connecting with other volunteers, and getting real-time information during your stay.

14. How do I get to HELO School and around Siem Reap?

A: We offer pick-up services from Siem Reap International Airport or local bus stations for an additional fee. Volunteers can also use local transportation options like tuk-tuks or the Grab app.

15. How else can I contribute beyond teaching?

A: Volunteers can contribute by donating to various causes, such as sponsoring a child, funding school supplies, or supporting special projects. Visit our donation page for more information

16. What else should I know before volunteering?

A: Siem Reap is a vibrant city rich in culture and history, famous for the Angkor Wat temple complex. It is a safe and welcoming city with plenty of opportunities for exploration. Visit Trip Advisor for more information on local attractions.